Happy to take your money and you live in mouldy conditions. No customer care at all. Always on the side of the landlord. Empty promises of maintenance.
Avoid avoid avoid.
(Speaking about lettings only, Leyburn office)
Andrew
Apr 22, 2025
Stella has been absolutely fantastic from valuing the house through to the sale of the house. Nothing has been too much trouble.
Any problems Stella sorted straightaway.
The sale sign was in a fantastic position.
Get in touch with Stella at the Hawes office you are thinking of selling a house.
Trish
Apr 22, 2025
Angela has gone above and beyond to help me with finding tenants my property whilst my husband was very poorly in hospital. Her care and kindness was much appreciated and enabled me to concentrate on supporting my family at a very sad time. She handled everything with attention to detail and took a lot of stress away from us. We would highly recommend Angela and Hoppers. Thank you Angela.
Pauline Satterthwaite
Apr 15, 2025
Angela has gone above and beyond to help me with finding tenants my property whilst my husband was very poorly in hospital. Her care and kindness was much appreciated and enabled me to concentrate on supporting my family at a very sad time. She handled everything with attention to detail and took a lot of stress away from us. We would highly recommend Angela and Hoppers. Thank you Angela.
Pauline Satterthwaite
Apr 15, 2025
Our visit from Leeselle at Hoppers went very well. Professional and efficient with time to discuss all issues.
I am very grateful
Good service and arrangements.
House for Sale
Apr 11, 2025
Great Estate Agents to deal with. I found the staff friendly and professional and always returned my call or email to keep me up to date with the progress of the property we were purchasing.
Kirsty
Apr 9, 2025
We couldn't have asked a better service. Christina and Angela guided us through the whole process efficiently. Thank you!
Anonymous
Mar 27, 2025
I thought Estate Agents were all about photos, viewings and price...well of course they are, but I now know that the real measure of an Agent is how well they look after you once all that's done.
Hoppers have been nothing short of amazing from start to finish - fabulous photos, great valuation advice and lots of wellmanaged viewings...and when negotiations got tricky they simply went up a gear and advised me exactly how to keep things on track. Being able to put my trust in their expertise was hugely reassuring at a stressful time, I felt very well looked after and also that they cared about getting the sale us, because of what it meant to us, not just their commission. Ours was a small house, so not huge money them, but they behaved as we were their best customers; Leeselle and Pam - my main contacts - were supportive, professional and kind in equal measure, Alice's photos were exceptional, and Alison and Brian who led many of the viewings are also masters at their craft...they knew exactly how to encourage prospective buyers, what to say and when to leave well alone. Everyone in the office was equally diligent, even I only dealt with them once, nothing was too much trouble. JR Hoppers are absolutely on top of their game, and you won't find better.
Liz
Mar 24, 2025
Excellent service from the team. Helped us through the whole process of finding a rental property can't thank them enough
Veronica Tait
Mar 19, 2025
Being a first time Tennant I was completely to the process. This meant I had a lot of questions and queries which Christina was always on hand to answer. She made the whole experience extremely efficient and couldn’t have been more helpful. I would not hesitate in reccomending ChristinaHoppers someone who is looking to .
Ben
Mar 13, 2025
Our house purchase was a long, hard, six month slog, but the very helpful, friendly and efficient staff at Hoppers worked like heroes to get us over the finishing line. Our special thanks to Pam, Leeselle and Alison the time and effort they put in. We can't praise them enough! Thank you once again.
Ken and Kate
Mar 10, 2025
Very helpful and informative throughout the process of my purchase
Louise
Mar 5, 2025
We highly recommend J.R Hopper estate agents. We had been looking several months and finally found our dream home. The viewings were with Leeselle, she was kind, patient and well informed about the propertyarea. Nothing was too much trouble and we were never rushed.
The sale was overseen by Pam, she communicated brilliantly, saw obstacles coming and made sure she did everything she could to help get the sale through. Despite our worries, she calmly helped us navigate the journey.
Buying, selling or both…we would look no further in the future. J.R Hopper will be the first agent we come to! Thank you all, Chris&Emiel
Chris
Feb 4, 2025
Leeselle was excellent, very professional throughout the transaction from start to finish.
Ian and Anna
Jan 8, 2025
Purchased a property in June 2024.
Leeselle went above and beyond to ensure the sale was completed, with minimum disruption.
She is a credit to Hopper’s.
Buyer
Dec 13, 2024
All the team were fantastic, any issue that arose was dealt with using skill and experience.
So glad we chose Hoppers, just kept the process stress free, they explained every detail and went above and beyond.
Absolute stars.
Thanks
Alun Dec 4, 2024
I just recently moved in to a rental property in Kirkby Stephen and it was so smooth and easy. Angela Coulson was absolutely amazing through the whole process. I had issues transferring money from an account abroad which took longer than anticipated but Angela was so understanding and helpful through the process. Highly recommend JR Hopper to anyone.
Darren
Nov 15, 2024
I found my experience with Hoppers Lettings team to professional , very helpful and professional all over a good and efficient service.
Suzy Nov 1, 2024
A huge thank you to all at J R Hoppers for their expertise and assistance during our house purchase.
From Initial viewings to collection of the keys upon completion they have been there to help and liaise as necessary.
Thanks you all.
Steve Pearse
Oct 28, 2024
Excellent service from start to finish by the whole team ??
SHARON Oct 18, 2024
JR Hopper is, without a doubt, the best estate agents we’ve ever encountered! The entire experience felt like something straight out of Escape to the Country, as we were shown one property after another. Alison and Leeselle took the time to truly understand what we were looking for, and their knowledgeable advice was invaluable during the viewings and throughout the purchase process.
They made the journey enjoyable, and their recommended solicitors were also excellent. We couldn’t be happier with the service and would highly recommend JR Hopper to anyone looking to buy in the area!
Lauma Oct 16, 2024
Angela and Christina were very friendly and helpful during the rental process.
Very professional and kept up to date at all times. Would definitely recommend.
Sandra Oct 10, 2024
Angela has been fantastic throughout my tenancy - I couldn't have asked for a better contact to have. Anything that was needed or any query was sorted asap. Hopper's are the most slick, professional but also personable agency I have ever used and would thoroughly recommend them.
Adam
Sep 25, 2024
Very professional and very good communication. Happily use these guys again as assured of getting the job done right! My only small issue was the repetition of reminders for a landlord reference (every day). Not all agents are on the ball and require a little more time to respond.
Veronica Sep 24, 2024
Speedy and friendly all the team were very happy to assist with any problems we had and the whole process was dealt with efficiently thanks guys
Anita Sep 24, 2024
From beginning to end of our property sale, Hoppers were excellent. After just three viewings, the property sold and the vendors wanted a quick completion which was achieved. From the initial valuation to the sale, they were extremely helpful with advice. The video created for the property was very good and all the way along, the various staff were friendly and eager to see us achieve the best for our property.
David Matthews
Aug 29, 2024
An absolutely stellar, professional and warm service from J R Hopper & Co. I have been renting in a number of places since 2007, and I can honestly say this has been the best experience of this process to date. We have mostly communicated with Angela and Chris: they were incredibly quick to respond, kept us to date with what was necessary and answered all our numerous questions.
The referencing process was quite straightforward, the signing of the documents, contract and inventory easy. The inventory document is the most detailed and thorough I have ever seen - since 2007: very impressed with that.
We'd like to thank everyone at J R Hopper - Angela, Chris and everyone else who might've been involved - for their dedication and friendly attitude.
Kamil
Aug 22, 2024
Very helpful, efficient, friendly and follow up through to completion with all the staff we came in contact with, which was quite a few over the months, they all could not have been more helpful. Knowledge of the area very good in assisting viewing as new to the area. Thoroughly professional, could not recommend this agency more highly for buying a property through. Wonderful to deal with an independent agency that still understands the meaning of personal service and looking after the purchaser and their needs.
J D Grubb
Aug 1, 2024
The whole team at J.R.Hopper are fantastic. They went above and beyond, helping with absolutely everything when it came to selling our property. I cannot recommend them enough. Especially Stella, Alice and Sarah! They were incredible!!
George
Jul 31, 2024
We were very well looked after by Angela who not only helped us throughout the process but made sure it was super quick! She gave us great advice and helped guide us through each stage, which really helped considering it was our first home. The communication was perfect throughout! Could not be happier with how it all went!
Jamie
Jul 25, 2024
J R Hopper have been superb. From the moment we spotted the property online and arranged a viewing right through to completion, we've been in safe hands. We found them to be extremely helpful, friendly, knowledgeable, and communicative. All the staff we had dealings with were great but a special mention to both Stella and Pam. The viewing with Stella was so informative and she was instrumental in the initial weeks of negotiations and back and forth questions to the vendors. We'll always be grateful for her help and advice. Pam saw the sale through once the price had been agreed and was very helpful and attentive throughout the entire process. In our experience J R Hopper could not have handled our purchase any better than they did and we highly recommend them.
Carl & Charlotte
Jul 14, 2024
Christina was great at making our paperwork an easy stress free process and couldn’t thank her enough for helping with all our questions and getting it all done as quickly as possible!
Abbi
Jul 10, 2024
We want to extend our heartfelt thanks to Stella and Alice for selling our house and making the entire process so easy. From start to finish, we were kept well informed and felt confident in their expertise. Their professionalism and dedication truly shone through. We highly recommend J R Hoppers to anyone looking to buy or sell a property. Thank you again for a fantastic experience!
Stacey Jun 4, 2024
Happy with the service we received from Hoppers at the start of our new tenancy
Always reply promptly to any enquiry made.
We can recommend their agency services
A polite professional approach by Christina and Angela
Sandra May 23, 2024
I was well looked after with good communication, professional attitude and lovely people
Thank you
Michael bray
May 23, 2024
Thankyou to JR Hopper. During the process of sorting out my tenancy, I have found everyone so helpful and supportive in every way. The whole process went so smoothly. Thankyou so much, particularly, Christina, Stella and Angela, who I saw or spoke to most, for help.
Ruth May 22, 2024
A wonderful 2 years, in the 'Dales', renting through JR Hoppers. Christina & Angela have been great throughout the tenancy; efficient, professional & caring, whilst diplomatically navigating, the route between tenant & landlord. I would not hesitate in recommending their services.
Hannah Mar 14, 2024
We have just completed on the sale of our home in Kirkby Stephen. The person leading our sale was Leeselle Wren. My wife and I have sold four properties. The service we have received from JR Hopper has been the best of the four agents we have worked with. In particular, the service we have received from Leeselle has been fabulous all the way through the process from the thoroughness of her pitch for our business to managing issues all the way up to completion. Her communication whether by phone or email was first class. Our sale was not straight forward. Leeselle showed great expertise in managing issues as they arose and dealing with them in a very professional manner. She was calm throughout and handled both us and the purchaser with skill and expertise. The team supporting Leeselle were very helpful and professional. I would highly recommend their services.
Jonathan Shipton
Mar 11, 2024
Leeselle has been the most helpful Estate Agent I have ever used in connection with the purchase of a property. She had so much patience in showing me property after property, until I found the right one. Then she was indispensable during the actual purchase, finding out information on my behalf and liaising with the Vendor over various queries arising. I would have no hesitation in using this company again. Leeselle went way above and beyond what is expected from an Estate Agent.
Kathy
Mar 8, 2024
Made the whole process very easy and pain free. The service from start to finish was first class. Thank you ?
Kath Alderson
Mar 8, 2024
I cannot praise Hoppers enough, from the initial inquiry to the moving in date they made the process easy and straightforward. All of the staff have been helpful and courteous, explaining everything at each stage. I would definitely recommend them to anyone needing the help of an estate agent.
Roy
Mar 8, 2024
The team at Hoppers dealt with my house rental in a timely, professional and diligent manor, taking the pressure out of the process.
Laura Mar 5, 2024
We had quite a difficult sale and Hoppers were so helpful and professional throughout the process. Pam and Stella couldn't have been more helpful and accommodating.
Charlie Taylor
Feb 1, 2024
Brilliant level of service with quick responses and extremely helpful with any questions.
Iain Sanderson
Jan 30, 2024
Fantastic service, we were kept in the loop all the way through the buying process
Nice local firm, with an office in my nearest town
Shaun Jan 30, 2024
Pam has been fantastic from start to finish. She is extremely knowledgeable and was happy to answer any queries we had. We really appreciate the effort she put in to keep things moving in a timely manner. I would be more than happy to recommend Pam and J R Hopper to anyone.
Thanks again Pam for making our journey a pleasant one.
Helen Jan 16, 2024
A brilliant experience with Hoppers! Christina and Angela were very supporting and responsive throughout organising our tenancy. The whole process was fast and efficient and couldn't be faulted. Thanks so much guys, we appreciate all the help you gave and continue to provide when needed ?
Maisy Dinsdale
Jan 13, 2024
A great service from Hoppers and a massive help from Angela and Christina in dealing with letting the property. Well recommended and a great efficient service.
Ian Franks
Dec 19, 2023
My first dabble into unfurnished lettings . All the staff @ JRH. provide a first rate service and have nursed me thro' the potholes and pitfalls of the business . Thank you ! Hopefully this will be just the start of a long term liaison .
David Lloyd
Dec 17, 2023
Professional service from the very beginning. Staff helpful and efficient. Excellent agent who we would highly recommend.
